Holt, Ingham County
IT support for Holt businesses
Holt sits about fifteen minutes south of us, and it's one of the parts of Greater Lansing most often handed off to a provider an hour away.
The businesses we work with in Holt
The commercial strip along Cedar Street carries a lot of it: trades and contractors, service businesses, clinics, and independent firms that have grown steadily without ever growing an IT department. Delhi Township has added businesses faster than most of the area over the last decade.
Plans suit businesses running roughly ten to fifty machines. Below that we’ll usually tell you a monthly plan is more than you need, which is a conversation we have fairly often.
When half the staff aren't at a desk
A contractor, a service company or a field team has a different shape of IT problem from an office. The computers that matter most are often the ones in vans and on job sites, the office is two people and a back room, and the person who needs help is standing in a crawlspace holding a phone.
That changes what good support looks like. Fast remote help for people who can't wait for a visit. Laptops and tablets protected and backed up the same way desktops are, because they're the ones that get dropped and stolen. And an honest conversation about what actually needs covering, since a business with six vans and four desks shouldn't be quoted like a twenty-desk office.
What the monthly fee covers
The same on every plan, whichever town you’re in.
- Monitoring and daily patching on every machine
- Endpoint protection on every machine
- Backups monitored, and tested by restore each month
- Your network: internet, switches, Wi-Fi, firewall
- User accounts opened and closed
- Unlimited remote support, with no meter running
Everything the monthly fee covers, or compare the three plans. Hardware you buy through us costs what it costs us, with no markup added.
Most Holt businesses come to us mid-switch
Their previous provider sold, closed, or stopped answering. If that’s where you are, the work of moving sits mostly with us: setup happens outside business hours where we can manage it, and we run the handover conversation with your old provider rather than leaving you to relay messages between two IT companies.
How switching works, including the list of what your old provider owes you.
Questions from Holt businesses
- Most of our team is out on jobs. Does a plan still make sense?
- Often yes, and it's priced per device rather than per person, so you pay for the machines you actually run. Laptops and tablets in the field usually need covering more than the desktop in the office does.
- How quickly can you get to Holt?
- It's a short drive, so on-site work is usually the same day you call. On the Advanced and Premium plans those visits are unlimited rather than counted.
- What happens if a laptop gets stolen off a site?
- That's exactly what endpoint protection and tested backups are for. Tell us and we deal with the access side straight away, so the machine being gone doesn't turn into your data being gone.
- We've only ever called someone when something breaks. Is that fine?
- It works until it doesn't, and the failures tend to arrive together. If you'd rather stay with that arrangement, the free assessment still tells you where you stand, and the written findings are yours either way.
Start with a free assessment in Holt
About an hour on site, at no cost. You'll get a written summary of what you're running, what's out of date, and what we would deal with first.