Haslett, Ingham County
IT support for Haslett businesses
Haslett is about fifteen minutes from us, over towards Lake Lansing, and it shares the professional character of the rest of Meridian Township.
The businesses we work with in Haslett
Practices, professional firms and small independent offices, most of them under twenty-five people, and a good number of them working out of shared or multi-tenant buildings rather than a place they own outright.
Plans suit businesses running roughly ten to fifty machines. Below that we’ll usually tell you a monthly plan is more than you need, which is a conversation we have fairly often.
When the landlord owns your internet
Plenty of Haslett businesses sit in buildings where the internet arrives as part of the lease. That's convenient, and it means the connection your business depends on is shared with the other tenants, managed by somebody you don't employ, and running through a router you're not allowed to touch.
It's workable, and it needs to be handled deliberately rather than ignored. Knowing who to call when it goes down and what they're actually obliged to do. Keeping your own traffic separated from the building's where that's possible. And being honest about whether a shared connection is enough for what you run, before the answer arrives during a busy afternoon.
What the monthly fee covers
The same on every plan, whichever town you’re in.
- Monitoring and daily patching on every machine
- Endpoint protection on every machine
- Backups monitored, and tested by restore each month
- Your network: internet, switches, Wi-Fi, firewall
- User accounts opened and closed
- Unlimited remote support, with no meter running
Everything the monthly fee covers, or compare the three plans. Hardware you buy through us costs what it costs us, with no markup added.
Most Haslett businesses come to us mid-switch
Their previous provider sold, closed, or stopped answering. If that’s where you are, the work of moving sits mostly with us: setup happens outside business hours where we can manage it, and we run the handover conversation with your old provider rather than leaving you to relay messages between two IT companies.
How switching works, including the list of what your old provider owes you.
Questions from Haslett businesses
- Our building provides the internet. Can you still support us?
- Yes, and it's a common setup here. We'll work out what's yours and what's the building's, deal with the landlord's provider where that's the right route, and tell you plainly if the shared connection isn't enough for what you're running.
- How fast can you be here?
- About fifteen minutes, so same-day on-site work is the norm rather than the exception. Those visits are unlimited on the Advanced and Premium plans.
- We share a building. Is our network separate from theirs?
- Sometimes, and sometimes less than people assume. It's one of the first things worth checking, and the assessment covers it.
- Do you support businesses working across more than one location?
- Yes. Pricing is per device, so machines spread across two sites are covered the same way as machines in one, and remote support doesn't care which building someone is sitting in.
Start with a free assessment in Haslett
About an hour on site, at no cost. You'll get a written summary of what you're running, what's out of date, and what we would deal with first.